Data Protection — LGPD

Privacy Policy 234vip11 – Your Data, Protected

234vip11 handles your personal data with full transparency and in compliance with Brazil's General Data Protection Law (LGPD — Law No. 13,709/2018). Here you'll find everything about what data we collect, how we use it, who we share it with, and what rights you have as a data subject. Please read carefully before creating your account.

Last updated: January 2026 Language: Brazilian Portuguese Applicable: Brazil — LGPD

LGPD
Law No. 13,709/2018
SSL
256-bit Encryption
15 days
DPO Response Time
0
Sale of data to third parties

Before you continue. This Privacy Policy is an integral part of the Terms and Conditions of 234vip11. By creating an account or using any service on the platform, you confirm that you have read and agreed to this policy. Questions? Contact our DPO at privacidade@234vip11.best.

1. Data Controller and Data Protection Officer (DPO)

A 234vip11, operator of the platform available at 234vip11.best, is the controller of personal data processed in connection with Sports Betting, slots, Live Casino, crash games, and other products offered. As data controller, 234vip11 is responsible for defining the purposes and means of processing your data, always in compliance with Brazil's General Data Protection Law (LGPD — Law No. 13,709/2018).

To ensure LGPD compliance and serve as a direct point of contact between data subjects and 234vip11, a Data Protection Officer (DPO) has been appointed. The DPO is the primary contact for all requests relating to data subject rights, questions about this Policy, and communications with the Autoridade Nacional de Proteção de Dados (ANPD).

DPO contact:
Email: privacidade@234vip11.best
Subject: "LGPD — [request type]"
Response time: up to 15 business days

234vip11 is committed to responding to all data subject requests within the legal deadline of 15 business days, as required by the LGPD. For more complex cases, the deadline may be extended with a justified notice to the data subject.


2. Personal Data We Collect

234vip11 collects only the data strictly necessary to provide the contracted services and to meet applicable legal obligations. No data is collected unnecessarily or in a manner disproportionate to the stated purpose. The categories of personal data processed by the platform are detailed below.

2.1 Data You Provide Directly

  • Identification data: full name, CPF, date of birth, identity document number (RG or CNH), and nationality;
  • Contact details: email address, Brazilian mobile number, and full residential address;
  • Financial data: registered Pix key, credit or debit card details (tokenized by the payment processor), deposit and withdrawal history in BRL;
  • Verification documents: front and back of a government-issued photo ID, proof of address, and a selfie holding the document for the identity verification process (KYC);
  • Communication data: messages exchanged with support via chat, email, or WhatsApp.

2.2 Automatically Collected Data

  • Platform usage data: games accessed, bets placed, session history, play time, and browsing preferences;
  • Technical data: IP address, browser type and version, device operating system (mobile or desktop), device identifiers, and time zone;
  • Location data: approximate location based on IP address, used solely for geographic eligibility verification;
  • Cookies and similar technologies: as detailed in Section 8 of this Policy.

Minors' data: 234vip11 does not intentionally collect data from individuals under 18 years of age. If we identify data belonging to a minor in our database, we will proceed with immediate deletion and closure of the associated account.


3. Purposes of Data Processing

Every piece of data collected by 234vip11 has a specific, declared purpose. No data is processed for purposes incompatible with those listed below without the data subject being informed in advance and, where applicable, giving their consent.

Purpose Data Used Legal Basis
Account creation and management Full name, CPF, email, phone number, password Contract performance
Identity verification (KYC) ID document, selfie, proof of address Legal obligation (AML/PLD)
Payment processing Pix key, card details (tokenized), financial history Contract performance
Anti-money laundering Transaction history, source of funds, documents Legal obligation
Customer support Name, email, interaction history Contract performance
Responsible gambling and user protection Betting history, behavioral patterns, active limits Legitimate interest / legal obligation
Experience personalization Gaming preferences, browsing history Consent
Marketing communications Email, mobile number Consent (opt-in)
Security and fraud prevention IP address, technical data, access patterns Legitimate interest
Compliance with legal obligations Financial and identity data Legal obligation

234vip11 does not use your data to build behavioral profiles for sale to third parties, nor for automated decisions that produce legal or significant effects without a legal basis or the data subject's express consent.


4. Legal Basis for Processing

The LGPD requires that all processing of personal data have a valid legal basis. 234vip11 grounds its processing activities on the following bases set out in Article 7 of Law No. 13,709/2018:

4.1 Contract Performance (Art. 7, V)

The data processing required to create and manage your 234vip11 account, handle deposits and withdrawals via Pix, boleto, or card, and provide Sports Betting and online casino services is based on the necessity of performing the contract entered into with you at the time of registration.

4.2 Legal Obligation (art. 7, II)

Several processing activities are required by law, including identity verification (KYC), anti-money laundering controls (AML/PLD) mandated by Brazilian financial legislation, and the retention of financial records for the minimum period set by the Receita Federal and the Banco Central do Brasil.

4.3 Legitimate Interest (Art. 7, IX)

Fraud prevention, platform security, and responsible gambling initiatives are based on 234vip11's legitimate interests, always balanced against the rights and expectations of data subjects. You may object to processing based on legitimate interest by submitting a request to the DPO, provided no overriding legal obligation applies.

4.4 Consent (art. 7, I)

Non-essential processing activities — such as advanced experience personalization based on gaming preferences and sending marketing communications — require your express consent (opt-in). You may withdraw consent at any time through your account settings or by contacting the DPO, without affecting the lawfulness of any processing carried out prior to withdrawal.


5. Sharing Data with Third Parties

234vip11 does not sell your personal data to third parties under any circumstances. Data sharing occurs only in the situations described below, with partners that maintain security standards equivalent to or higher than those of the platform.

5.1 Required Operational Partners

  • Payment processors: Data required to process transactions via Pix, boleto, credit/debit card, PicPay, and Mercado Pago is shared with the respective processors and financial institutions involved, including Nubank, Itaú, Bradesco, Banco do Brasil, and other participants in the Instant Payment System (SPI). Card data is tokenized and never stored in plain text by 234vip11;
  • Identity verification providers (KYC): Specialized partners in document verification and fraud prevention, engaged to handle the KYC flow for new users;
  • Game providers: Pragmatic Play, NetEnt, Play'n GO, Hacksaw Gaming, Microgaming, Nolimit City, and other providers receive only the minimum data required to run games within the platform (an anonymous session identifier, with no personally identifiable data);
  • IT infrastructure providers: Hosting, CDN, and cloud computing services that support platform operations, all contracted with data protection clauses compatible with the LGPD.

5.2 Competent Authorities

234vip11 may share data with public authorities — such as the Polícia Federal, Receita Federal, COAF (Financial Activities Control Council), Ministério Público, and the judiciary — when required by law, court order, or to fulfill regulatory obligations related to anti-money laundering and counter-terrorism financing.

All 234vip11 vendors and partners are engaged under agreements that include confidentiality and data protection obligations aligned with the LGPD. We conduct periodic due diligence on partners who process personal data on our behalf.

5.3 International Transfer

Some IT infrastructure and game providers may be located outside Brazil. In such cases, 234vip11 ensures that international data transfers take place only to countries or organizations that offer an adequate level of data protection, or through appropriate contractual safeguards, in accordance with Article 33 of the LGPD.


6. Data Retention Periods

234vip11 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, or for the minimum period required by applicable law. Once the retention period ends, data is securely anonymized or deleted.

Data Category Retention Period Legal basis
Identity verification data (KYC) 5 years after account closure Legal obligation (AML/PLD)
Financial records (deposits and withdrawals in BRL) 5 years after the transaction Tax legislation and banking regulation
Sports betting and gaming history 2 years after the transaction Legitimate interest / contractual obligation
Support communication records 2 years after last interaction Legitimate interest
Analytical cookie data 13 months Consent
Marketing data (email, mobile number) Until consent is withdrawn Consent
Active account data Throughout the active period Contract performance

Accounts inactive for more than 24 consecutive months may be closed by 234vip11 with prior email notification. Any remaining balance will be transferred via Pix to the registered key before closure, subject to the user's response window following the notification.


7. Your Rights as a Data Subject (LGPD)

The LGPD grants you, as a data subject, a robust set of rights that 234vip11 is committed to upholding and facilitating. All requests must be submitted to the DPO by email at privacidade@234vip11.best, including the data subject's identification (registered CPF) and a clear description of the request.

Access (art. 18, II)
Request a complete copy of the personal data 234vip11 holds about you, including a description of the purposes for which it is used and any sharing that has taken place.
Correction (Art. 18, III)
Request the correction of incomplete, inaccurate, or outdated information — such as your address, phone number, or any other account detail that needs updating.
Erasure (art. 18, VI)
Request the deletion of your data processed on the basis of consent. Data retained under a legal obligation cannot be deleted before the minimum period required by law.
Consent Withdrawal (art. 18, IX)
You may withdraw at any time any consent given for non-essential processing activities, such as marketing and personalization, without affecting processing that was previously carried out on the basis of that consent.
Portability (Art. 18, V)
Request the portability of your personal data to another controller in a structured, commonly used format, where technically feasible and in accordance with ANPD regulations.
Objection (art. 18, §2)
Object to processing based on legitimate interest that you consider disproportionate or that infringes your rights, by submitting a justification to the DPO.
Right to Information (art. 18, I and IV)
Confirm whether 234vip11 processes your data and request information about which public or private entities have received data shared about you.
Complaint to the ANPD (art. 18, §1)
If you're not satisfied with 234vip11's response, you may file a complaint directly with the Autoridade Nacional de Proteção de Dados (ANPD), the regulatory body responsible for enforcing the LGPD in Brazil.

8. Cookies and Tracking Technologies

The 234vip11 platform uses cookies and similar technologies to ensure the site functions properly, improve the user experience, and analyze usage patterns. By continuing to browse after the cookie notice is displayed, you consent to the use of the non-essential categories described below. You can manage your cookie preferences through your browser settings or via the preference panel available on the platform.

Cookie Type Purpose Duration Required?
Essential Session management, account authentication, transaction security Session / 30 days Yes
Functional Remember language preferences, theme, and account settings 1 year Yes
Analytics Measure audience reach, browsing behavior, and page performance 13 months Optional
Marketing Personalize ads and measure campaign effectiveness 90 days Optional

8.1 How to Manage Cookies

All modern browsers allow you to view, block, or delete cookies stored on your device — whether on mobile (Android or iPhone) or desktop. Blocking essential cookies may affect certain platform features, such as keeping your session active and processing transactions. Deleting analytical and marketing cookies will not impact your access to 234vip11's services.

8.2 Third-Party Pixels and SDKs

234vip11 may use tracking pixels and software development kits (SDKs) provided by analytics and marketing partners, always subject to prior consent where required. These third-party services have their own privacy policies, and 234vip11 ensures that contracts with them include data protection clauses compatible with the LGPD.


9. Personal Data Security

234vip11 applies robust technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, alteration, or improper disclosure. Information security is a strategic priority for the platform — not just a regulatory requirement.

9.1 Technical Measures in Place

  • 256-bit SSL Encryption (TLS 1.3): All communications between your device and 234vip11's servers are encrypted in transit, including financial data traffic for Pix, boleto, card, PicPay, and Mercado Pago;
  • Encryption at rest: Sensitive data stored on the platform's servers is encrypted at rest using industry-standard protocols;
  • Two-factor authentication (2FA): Available to all users and strongly recommended. Enable it in your account settings;
  • Payment data tokenization: Credit and debit card data is tokenized by the payment processor — 234vip11 never stores your full card number;
  • 24/7 anti-fraud monitoring: Automated anomaly detection systems monitor transactions and access in real time to identify suspicious activity;
  • Penetration testing and security audits: Conducted periodically by independent specialized firms.

9.2 Internal Access Controls

Access to users' personal data is restricted internally to employees and systems that require such information to carry out their functions. All access is logged in auditable records, and a least-privilege policy is enforced across the entire 234vip11 infrastructure.

9.3 Incident Response Procedure

In the event of a security incident that may pose a significant risk or harm to data subjects — such as a personal data breach — 234vip11 commits to notifying the ANPD and the affected individuals within the timeframe established by the LGPD, including information about the nature of the incident, the data involved, the likely consequences, and the measures taken to mitigate the damage.

Your account security depends on you too. Use a strong, unique password, enable 2FA, never share your credentials, and stay alert to phishing attempts. 234vip11 will never ask for your password via email, chat, or WhatsApp.


10. Policy Updates and Contact

10.1 Updates

234vip11 reserves the right to update this Privacy Policy at any time to reflect changes in the services offered, applicable legislation, or data protection practices. Material changes will be communicated via the registered email address or through a prominent notice within the platform at least 15 days in advance. Continued use of the services after the new version's effective date constitutes acceptance of the changes.

The current version will always be available on this page, with the date of the last update clearly indicated. We recommend reviewing this Policy periodically to stay informed about how your data is handled by 234vip11.

10.2 How to Exercise Your Rights

To exercise any of the rights listed in Section 7, or if you have questions about this Policy, please contact our Data Protection Officer (DPO) through the following channels:

  • DPO Email: privacidade@234vip11.best — Subject: "LGPD — [request type]"
  • 24/7 general support: suporte@234vip11.best or live chat on the platform
  • WhatsApp: Available for urgent account security matters

The DPO's standard response time is up to 15 business days from receipt of the request, as set out in Article 19 of the LGPD. For more complex cases, the deadline may be extended with prior notice to the data subject.

Current version: This Privacy Policy was last updated in January 2026 and supersedes all previous versions. Version number: 3.2.

How 234vip11 Protects Your Data

Privacy is not just a legal obligation for 234vip11 — it is part of the commitment we make to every user registered in Brazil.

256-bit SSL on All Transactions
Bank-grade encryption protects all data in transit — from login through Pix deposits and withdrawals. Your financial data in BRL is never transmitted as plain text.
Two-Factor Authentication
Enable 2FA in your account settings to add an extra layer of security. Even if someone gets hold of your password, they won't be able to access your account without the second factor.
Tokenized Payment Data
Credit and debit card data is tokenized by the payment processor. 234vip11 never stores your full card number on any server.
Zero Data Selling
234vip11 does not sell, rent, or transfer your personal data to third parties for commercial purposes. Data is only shared where necessary to operate our services or when required by law.
Full LGPD Compliance
A designated DPO, a declared legal basis for each processing activity, defined retention periods, and a clear process for exercising data subject rights — all in compliance with Law No. 13,709/2018.
DPO Available 24/7
Our Data Protection Officer responds to data subject requests within 15 business days. General support is available 24 hours a day via chat, email, and WhatsApp in Portuguese.

Privacy Questions at 234vip11

The most common questions from users about how 234vip11 handles their personal data.

No. 234vip11 does not sell, rent, transfer, or trade your personal data with third parties under any circumstances. Data is shared exclusively with operational partners required to deliver our services — such as Pix processors, game providers, and identity verification services — always under confidentiality and data protection agreements. Data may also be shared with Brazilian public authorities when required by law, such as the Receita Federal and COAF.

You can request deletion of your personal data by emailing privacidade@234vip11.best with the subject line "LGPD — Data Deletion" and your registered CPF. The DPO will respond within 15 business days. Please note that data retained under a legal obligation — such as financial records of deposits and withdrawals in BRL, required by tax legislation and anti-money laundering regulations — cannot be deleted before the applicable minimum retention periods, even after account closure. These periods range from 2 to 5 years depending on the type of data.

Identity verification (KYC — Know Your Customer) is a legal requirement for platforms that handle financial transactions, based on the anti-money laundering (AML/PLD) regulations of the Banco Central do Brasil and COAF. 234vip11 is legally required to verify users' identities before processing withdrawals, ensuring that funds are of lawful origin and belong to the account holder. KYC documents — front and back of a photo ID, proof of address, and a selfie — are stored with encryption and retained for the legally required period of 5 years after account closure.

Marketing communications are sent on a consent (opt-in) basis, which means you may withdraw that consent at any time without providing a reason. There are three ways to unsubscribe: by clicking the "Unsubscribe" link in the footer of any marketing email you receive; by adjusting your notification settings within your account on the platform; or by sending a request to privacidade@234vip11.best with the subject line "LGPD — Withdrawal of Consent for Marketing". Withdrawing consent does not affect essential transactional communications, such as deposit and withdrawal confirmations or account security notices.

After account closure, 234vip11 retains only the data strictly necessary to meet legal obligations: identification data (KYC) for 5 years, financial records of deposits and withdrawals in BRL for 5 years, and betting history for 2 years. These retention periods are set by tax legislation, Central Bank regulations, and anti-money laundering requirements — the platform has no discretion to shorten them. Data processed solely on the basis of consent — such as gaming preferences and marketing data — is deleted immediately upon account closure. Once all applicable legal retention periods have expired, any remaining data is anonymized or securely and irreversibly deleted.

Your Data Protected at 234vip11

Now that you know how we handle your data, you're ready to play with confidence. Sign up, deposit via Pix, and get a 100% bonus on your first deposit — all protected under the LGPD.

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